We recommend you not to share your MasterRemit details with anyone.
A one-time passcode is a single use passcode to verify a range of online banking activities. Your Bank will send you a SMS OTP/NetCode to your mobile phone number that they have on your file. Enter the one time password (otp) or the NetCode to confirm payment transaction.
Your NetCode or OTP (one time password) will be sent to the phone number that the Bank has on your on file. If you’re registered and haven’t received your NetCode or OTP (one time password), check whether your Bank has the right phone number and registered device.
You can pay your transfer using the following payment methods:
Credit, Debit or Pre-paid Cards
Internet Banking
Bank transfer
As part of our fraud prevention efforts and compliance requirements, we need to ensure that you are who you say you are. This is done to protect you from fraudulent activity, to comply with written laws and government regulations, and to ensure the safe and accurate transfer of funds from your account to your intended recipient.
MasterRemit provides a platform for migrants to send money to their loved ones back home in the most convenient and fastest way possible, online, through computers, smartphones or any mobile device - anytime and anywhere with the most secure and trustworthy process as well as in the lowest possible cost. MasterRemit’s platform offers money transfer services that go beyond what traditional institutions such as banks, money transfer agents and other agencies, can provide. Part of our vision is to extend services to areas where banks and other agencies cannot be reached with the tap of a finger - connecting loved ones instantly and providing them the money transfer assistance they need at their convenience, 24/7.
Convenience and availability are the main objectives of MasterRemit. We offer the following products and services:
Our flexible transfer methods have everything covered to ensure recipients get the remittance in whatever way they need.
If you use your credit card, you may be charged an additional cash advance fee by your card issuer for this service. You may be able to avoid these fees if you use a debit or prepaid card. Contact your issuing bank for any questions related to cash advance fees.
Our banking partner will attempt to contact your recipient to complete the KYC process required to pay out the funds. The beneficiary screening happens on the first transaction. We require an email address, or a cell phone number, or both, for the beneficiary:
The maximum amount of money you can send depends upon which country your are sending. This is because some countries set limits on how much can be received. The maximum amount will be displayed to you before you accept the quote.
If you forgot your password:
Tip
You must provide the email address registered to your MasterRemit account to receive the password reset email.
If you want to change your password for any reason:
New passwords must:
In most cases, money transfers are often available for your recipient in minutes, while some transfers can take longer. In every case, we try to get your money where it needs to go as quickly as possible.
Tracking money transfers
We’ll send status updates by email as your money transfer progresses.
You can also go to your "My Transactions" page any time for status updates.
MasterRemit charges a small transaction fee to make international money transfers easy and affordabale.
The fee amount varies depending on
Tip
Estimate your fee instantly with our Fees and Exchange Rates Calculator.
MasterRemit works in three simple steps:
All customers must undergo a one time free registration process.
New customers: Click on the register for free button the home page. Fill in all mandatory details and confirm your registration. An email with customer number will be issued to the email address provided.
Typically, we verify your identity electronically and pretty quickly. However, sometimes we’ll need to get some documents from you.
If you’ve sent us documents, we’ll try to respond back to you within a few hours after we receive them. If it’s taking longer than this, and you need to make a transfer, please get in touch.
After you’ve registered and we’ve verified your identity, you can begin transferring online.
We'll also send you an email to keep you updated on the status of your transfer.
As part of our fraud prevention efforts and compliance requirements, we need to ensure that you are who you say you are. This is done to protect you from fraudulent activity, to comply with written laws and government regulations, and to ensure the safe and accurate transfer of funds from your account to your intended recipient.
You can view our privacy policy here
Unfortunately, all transfers completed by MasterRemit are final, and MasterRemit cannot reverse or recall payments.
MasterRemit does not have the ability to be involved in disputes between senders and recipients, so we strongly recommend that you know and trust the person that you are sending to before sending any money.
However, in some circumstances, MasterRemit will do its best to reverse or recall payments but cannot guarantee reverse or recall payments will be successful.
If you wish to reverse or recall a transaction you have made, please contact MasterRemit as soon as possible.
You can find our contact details here.
No, it's free to register